How to use this guide
Reading the elements of proof
Each claim follows a three-part framework. Work them in order. Where the respondent cannot explain a difference in treatment, or the explanation is a pretext, a violation may be found.
Step 1 Prima facie case What the charging party must establish to raise an inference of discrimination.
Step 2 Rebuttal The legitimate, nondiscriminatory reason the employer offers in response.
Step 3 Pretext The showing that the employer’s reason is a cover for discrimination.
CP = Charging Party / Complainant · ER = Employer / Respondent
Use with counsel This guide states the elements under federal EEO law. State and local law may add protected classes or apply different standards. Measure conduct against your organization’s policy first, and confirm the governing legal standard with counsel before reaching conclusions. Part 1 Core Frameworks The analytical models: disparate treatment, disparate impact, and disability coverage. I. Disparate TreatmentDisparate treatment occurs when an employer treats a CP differently because of a protected characteristic. A claim may be established through circumstantial or direct evidence. A. Circumstantial Evidence — Hiring / Promotion Prima Facie Case - CP is a member of a protected class
- CP applied for a position for which CP met the stated qualifications
- CP was rejected
- ER filled the position or continued to seek applicants with similar qualifications (ER's selection of a person outside CP's protected class supports an inference of discrimination, though this is not always a required element)
Rebuttal - ER articulates a legitimate, nondiscriminatory reason for rejecting CP
Pretext The reasons advanced by ER are a pretext to hide discrimination. Examples: - ER's reason is not believable
- Similarly situated individuals outside CP's class were treated differently
- Evidence of bias by ER's decision makers toward persons of CP's class
- Statistics showing underemployment of members of CP's class (helpful but usually not determinative)
Note CP must be a member of a protected class and must have suffered adverse treatment. A claim should not be dismissed based on lack of comparative evidence if CP was not in a position to have access to such evidence. B. Circumstantial Evidence — Discharge / Discipline Prima Facie Case - CP is a member of a protected class
- CP was performing at a satisfactory level
- CP was discharged or otherwise disciplined
- CP was replaced by an employee outside the protected class (not always a required element)
Rebuttal - ER articulates a legitimate, nondiscriminatory reason for discharging or disciplining CP
Pretext The reasons advanced are a pretext to hide discrimination (see examples in Section I.A above). C. Direct Evidence of an Exclusionary Policy (Title VII / ADEA) Prima Facie Case - Testimony or documentary evidence of an employment policy or practice to exclude CP from a job or otherwise adversely treat persons in CP's protected class
Rebuttal - ER disproves the discriminatory policy or practice, or proves a statutory defense such as BFOQ (Bona Fide Occupational Qualification)
Note Under the ADA, an employer can justify a blanket exclusionary policy if it proves the policy is job-related and consistent with business necessity, and that the particular CP could not perform the job even with a reasonable accommodation. D. Mixed Motives Defense Prima Facie Case - Circumstantial or direct evidence proves that discrimination against CP on the basis of their protected class was a motive in the challenged action
Rebuttal - ER is unable to discredit proof of discriminatory motive but attempts to prove it would have taken the same action even without the discriminatory motive
Relief (Title VII, ADA, EPA) ER is liable at minimum for injunctive relief and attorney's fees. If ER proves the challenged action was also based on a legitimate motive that would have independently produced the same action, ER may avoid liability for reinstatement, back pay, or damages. If ER cannot prove this, it is liable for full relief. Note The mixed motive theory is not available under the ADEA following Gross v. FBL Financial Services. Under the ADEA, CP must establish that age was the 'but-for' cause of the employer's action. E. After-Acquired Evidence of Legitimate Motive Proof CP proves through circumstantial or direct evidence that discrimination was the true motive operating at the time of the challenged action. Relief If ER proves a legitimate basis for the challenged action discovered after-the-fact, and that this evidence would have led to the same action regardless of the discrimination, CP is usually not entitled to reinstatement. Back pay and compensatory damages (other than emotional harm) are limited to the period prior to discovery of the after-acquired evidence. II. Disparate ImpactDisparate impact occurs when a neutral employment practice has a disproportionate adverse effect on a protected group, even absent discriminatory intent. A. Disparate Impact Under Title VII Prima Facie Case - A neutral employment practice has a disproportionate adverse effect on CP's protected class
Rebuttal - ER proves the challenged practice is job-related and consistent with business necessity
Alternatives There is an alternative employment practice that would be substantially as effective but would have less adverse impact. B. Disparate Impact Under the ADEA Note The disparate impact theory is available under the ADEA, but the scope of liability is narrower than under Title VII. Prima Facie Case - A neutral employment practice has a disproportionate adverse effect on older workers
- CP must isolate and identify the specific employment practice(s) allegedly responsible for the observed statistical disparities
Rebuttal - ER shows the practice is based on reasonable factors other than age (RFOA). This standard is narrower than the Title VII business necessity test — the RFOA defense does not require ER to show there are no alternative practices with less adverse impact.
Note Investigators handling possible ADEA disparate impact claims should consult with Legal counsel. The EEOC regulation at 29 CFR Part 1625 defines the RFOA defense. C. Discriminatory Qualification Standards and Selection Criteria (ADA) Prima Facie Case - CP has a physical or mental impairment that substantially limits one or more major life activities
- A neutral qualification standard or selection criterion screens out CP on the basis of their disability, and CP satisfies the other job requirements
Rebuttal - ER proves the challenged standard is job-related and consistent with business necessity
- ER proves CP could not meet the standard even with a reasonable accommodation
Note Investigators should refer to ADAAA regulations at 29 CFR Part 1630 for guidance on qualification standards under the ADA Amendments Act. III. Establishing Disability Coverage Under the ADAAABefore reaching the merits of a disability discrimination claim, investigators must confirm that CP's impairment qualifies as a 'disability' under the ADA Amendments Act (ADAAA). There are three coverage prongs: (1) actual disability, (2) record of a disability, and (3) regarded as having a disability. A. Impairments on the EEOC Per Se Disability List [29 CFR § 1630.2(j)(3)(iii)] Rule If CP has an impairment on the per se list AND the impairment is either (a) readily observable, or (b) supported by medical documentation, the impairment should be concluded to be a disability under the ADAAA without further analysis. Per se impairments include deafness, blindness, partially or completely missing limbs, mobility impairments requiring a wheelchair, intellectual disability, autism, cerebral palsy, major depressive disorder, bipolar disorder, PTSD, obsessive compulsive disorder, schizophrenia, cancer, diabetes, epilepsy, HIV infection, multiple sclerosis, and muscular dystrophy. B. Impairments Not on the Per Se List — Models of Proof Models of proof 1. Substantially Limited Major Bodily Functions - Medical evidence shows the physical or mental impairment substantially limits a major bodily function, OR
- A substantial limitation of a major bodily function is readily observable
- If either condition is met, the impairment is a disability under the ADAAA
2. Substantially Limited Traditional Major Life Activities - CP has a physical or mental impairment, AND
- Evidence shows the impairment substantially limits a traditional major life activity
- Evidence may include CP's own account, medical records, or statements from persons who know CP
3. Mitigating Measures - The impairment substantially limited a major life activity before use of a mitigating measure, OR
- The impairment would substantially limit a major life activity if the mitigating measure were stopped
- If either condition is met, the impairment is a disability under the ADAAA
4. Episodic Impairments or Impairments in Remission - An episodic impairment or an impairment in remission would substantially limit a major life activity when active
- If so, the impairment is a disability under the ADAAA
5. Record of a Disability - Evidence shows CP had an impairment that substantially limited a major life activity, OR
- CP was misclassified as having such an impairment
- If either condition is met, CP has a 'record of' a disability under the ADAAA
6. Regarded As Having a Disability - CP has an impairment, OR ER believed CP has an impairment
- ER took an adverse action against CP
- ER took the adverse action because of the actual or perceived impairment
- The impairment is objectively not transitory and not minor
- If all four conditions are met, CP is 'regarded as' having a disability
Part 2 Specific Claims Wage, accommodation, retaliation, and harassment — including sexual harassment and employer liability. IV. Other Forms of Unlawful DiscriminationA. Sex-Based Wage Disparity (Equal Pay Act) Prima Facie Case - Unequal pay between CP and one or more employees of the opposite sex
- The jobs at issue require substantially equal skill, effort, and responsibility
- The jobs are performed under similar working conditions within the same establishment
Rebuttal - The wage difference is based on a seniority system, merit system, incentive system, or any factor other than sex
B. Failure to Provide Religious Accommodation (Title VII) Prima Facie Case - CP sincerely holds a religious belief that conflicts with a job requirement
- CP informed ER of the conflict and the need for accommodation
- ER failed to provide a reasonable accommodation
Rebuttal - The requested accommodation would result in more than minimal (undue) hardship to ER
C. Failure to Provide Reasonable Accommodation (ADA) Prima Facie Case - CP has a disability under prong one (impairment substantially limiting a major life activity) or prong two (record of a disability)
- CP notified ER of the disability and need for accommodation
- An accommodation exists that would allow CP to participate in the application process, perform the essential functions of the job, or enjoy equal benefits and privileges of employment
- ER failed to provide an effective accommodation
Rebuttal - The requested accommodation (as well as any alternative effective accommodations) would pose an undue hardship
Note Investigators should refer to ADAAA regulations at 29 CFR Part 1630. D. Retaliation Prima Facie Case - CP opposed what CP reasonably and in good faith believed to be an unlawful employment practice, or CP participated in the EEO process
- ER subjected CP to adverse treatment
- There is a causal connection between CP's protected activity and the adverse treatment (e.g., shown by the timing of adverse treatment soon after CP's protected activity)
Rebuttal - ER articulates a legitimate, nondiscriminatory reason for the adverse action
Pretext The reasons advanced by ER are a pretext to cover a retaliatory motive. Examples: - ER's reason is not believable
- Similarly situated individuals who did not oppose discrimination or participate in the EEO process were treated differently
E. Harassment (On Any Protected Basis) Prima Facie Case - CP was subjected to unwelcome comments or conduct based on their protected class status
- The conduct resulted in a tangible job action, OR was sufficiently severe or pervasive to interfere with CP's work performance and create a hostile work environment (measured by the standard of a reasonable person in CP's situation)
- A basis exists for holding ER liable for the harassment
Rebuttal - ER attempts to prove: (a) the harassment did not happen, (b) CP welcomed the conduct, (c) the conduct was not sufficiently severe or pervasive, or (d) ER did not know about the harassment and cannot be held liable
Employer Liability Standards Supervisory / management harassment - ER is automatically liable if the harassment resulted in a tangible employment action. If it did not, ER is still liable unless it proves it took reasonable care to prevent and correct the harassment promptly AND that CP unreasonably failed to take advantage of any preventive or corrective opportunities provided by ER
Co-worker harassment - ER is liable if it knew or should have known of the harassment and failed to take immediate and appropriate corrective action
Non-employee harassment - ER is liable if it knew or should have known of the harassment, failed to take immediate and appropriate corrective action, and had some degree of control over the harasser
Sexual Harassment — Consolidated
Sexual harassment takes two recognized forms. Both are actionable.
Elements to establish - CP was subjected to unwelcome physical advances, comments of a sexual nature, or a sexually hostile work environment
- CP objected to the advances, comments, or hostile atmosphere
- When the advances, comments, or atmosphere persisted, CP reported the situation to ER's management
- ER, although aware of the sexual harassment, made no good-faith effort to correct the conditions
The employer-liability standards in Section IV.E (supervisory, co-worker, and non-employee) apply to sexual harassment. Part 3 Elements by Issue Type Quick reference for specific employment actions. Each requires CP to be a member of a protected group as the foundational element. AdvertisingA1 - CP belongs to a protected group
- ER advertised a position specifying membership in a group other than CP's as a requirement, or stated a preference that would discourage CP from applying
- CP was otherwise qualified for the position
- ER is unable to establish a bona fide occupational qualification (BFOQ) for the group advertised
ApprenticeshipA2 - CP is a member of a protected group
- CP applied for an apprenticeship
- CP was qualified but was not admitted
- Others similarly situated but not of CP's group were admitted
- ER cannot explain the difference in treatment, or the explanation is pretext
BenefitsB1 - CP is a member of a protected group
- CP was denied a benefit
- The denied benefit was extended to others similarly situated but not of CP's group
- ER cannot explain the difference, or the explanation is pretext
DemotionD1 - CP belongs to a protected group
- CP was demoted
- Others similarly situated but not of CP's group were not demoted
- ER cannot explain the difference, or the explanation is pretext
DischargeD2 - CP belongs to a protected group
- CP was discharged
- Others similarly situated but not of CP's group were not discharged
- ER cannot explain the difference, or the explanation is pretext
Constructive DischargeC1 - CP belongs to a protected group
- CP was subjected to an unlawful practice under the applicable statute
- CP protested the unlawful actions, or ER's management was already aware of the actions
- Despite awareness, ER's management did nothing to correct the conditions
- Working conditions were so adverse that a reasonable person would not continue in the situation
DisciplineD3 - CP belongs to a protected group
- CP was disciplined
- Others not of CP's group were not disciplined, or were disciplined differently for the same or similar infractions
- ER cannot explain the different treatment, or the explanation is pretext
Exclusion — Union MembershipE1 - CP belongs to a protected group
- CP applied or attempted to join a union
- CP was denied membership
- Others similarly situated but not of CP's group were accepted for membership
- The union cannot explain the difference, or the explanation is pretext
HarassmentH1 - CP belongs to a protected group
- CP was subjected to objectionable or offensive treatment by co-workers that embarrassed, ridiculed, tormented, bothered, or coerced CP because of CP's group membership
- CP made ER aware of the harassment, or ER's management should have known through reasonable observation
- Despite the objectionable atmosphere, ER took no corrective action
- ER cannot explain its lack of corrective action, or the explanation is pretext
HiringH2 - CP belongs to a protected group
- ER had a vacant position
- CP applied and was qualified for the position
- CP was not selected, but a lesser-qualified person not of CP's group was selected
IntimidationI1 - CP belongs to a protected group
- CP was subjected to intimidating or offensive behavior by co-workers or management
- CP made management aware, or management was or should have been aware
- Despite objections or awareness, management continued to intimidate or permit intimidation of CP
- ER cannot explain its actions, or the explanation is pretext
Job ClassificationJ1 - CP is a member of a protected group
- CP performs the same or substantially the same duties as others not of CP's group who are classified higher on the pay or status scale
- ER cannot explain the difference in classification, or the explanation is pretext
LayoffL1 - CP belongs to a protected group
- CP was laid off
- Others similarly situated but not of CP's group were not laid off
- ER cannot explain the difference, or the explanation is pretext
MaternityM1 - CP is or was pregnant
- CP told ER she was pregnant, or ER had reason to know
- ER made an adverse employment decision affecting CP
- Others similar in their ability to work but not pregnant were treated differently
- ER cannot explain the difference, or the explanation is pretext
PaternityP1 - CP is a father with parental care responsibilities
- CP sought accommodation equal to that granted to mothers with comparable responsibilities
- ER denied the request or made an adverse employment decision affecting CP
- Others similar in their ability to work who are mothers were treated differently
- ER cannot explain the difference, or the explanation is pretext
Pay ComparabilityP2 - CP is a member of a protected group
- CP was paid less than others who are comparable for purposes of ER's wage and salary system
- ER cannot explain the difference in pay, or the explanation is pretext
Pay — Equal Pay ActEPA - ER pays a lesser rate to one sex than to the opposite sex for substantially the same work
- The work is performed in the same establishment
- The work is performed under similar working conditions
- The work requires equal skill, equal effort, and equal responsibility
- The wage differential is not attributed to a seniority system, merit system, production-based earnings system, or a factor other than sex
PromotionP3 - CP belongs to a protected group
- ER had a vacant position
- CP applied for or expressed interest in the position
- CP was qualified for the position
- CP was not selected, but a lesser-qualified person not of CP's group was selected
Qualifications — Disparate TreatmentQ1 - CP is a member of a protected group
- CP expressed interest in or applied for a position for which CP was qualified
- After CP expressed interest, ER changed the stated qualifications such that CP was no longer qualified
- Another person not of CP's group was selected
- ER cannot explain the change in qualifications, or the explanation is pretext
Qualifications — Adverse ImpactQ1, AI - CP is a member of a protected group
- CP applied for a position but was not qualified
- The stated qualifications that CP failed to meet have an adverse impact on CP's group
- ER cannot establish a business necessity to validate the qualification at issue
RecallR1 - CP is a member of a protected group
- CP was denied recall at the time CP was entitled to be recalled from layoff
- Others not of CP's group but similarly situated were recalled
- ER cannot explain the difference, or the explanation is pretext
ReferencesR2 - CP is a member of a protected group
- CP is a former employee or otherwise has a normal expectation of references from ER
- CP received unfavorable references
- Others not of CP's group but similarly situated received neutral or favorable references
- ER cannot explain the difference, or the explanation is pretext
ReferralR3 - CP is a member of a protected group
- CP applied for or sought referral for hire, training, or apprenticeship
- CP was qualified for the referral sought
- ER referred others not of CP's group despite CP's qualifications, but did not refer CP
- ER cannot explain the difference, or the explanation is pretext
Reasonable Accommodation — DisabilityR6 - CP has a disability under prong one (impairment substantially limiting a major life activity) or prong two (record of a disability)
- CP notified ER of the disability and need for accommodation
- An accommodation exists that would allow CP to participate in the application process, perform the essential functions of the job, or enjoy equal benefits and privileges of employment
- ER failed to provide an effective accommodation
- ER has not shown that providing the accommodation would be an undue hardship
Religious AccommodationR6 - CP made ER aware of CP's religious beliefs and practices
- CP requested accommodation for a religious observance or practice and was denied
- ER could have reasonably accommodated CP's religious observance or practice without undue hardship
- ER cannot explain its failure to accommodate, or the explanation is pretext
ReinstatementR4 - CP is a member of a protected group
- CP is a former employee with a reasonable expectation or right to reinstatement
- CP sought reinstatement
- ER reinstated others similarly situated but not of CP's group, or continues to have vacant positions for which CP is qualified
- ER cannot explain the difference, or the explanation is pretext
RetaliationOR - CP engaged in protected activity under the applicable statute
- ER was aware of CP's participation in the protected activity
- ER acted to deny CP a right or privilege, or to harm CP
- There was a causal connection between CP's protected activity and ER's action
- ER cannot provide a nondiscriminatory reason for the action against CP
Involuntary RetirementR5 - CP is a member of a protected group
- CP was forced to accept retirement
- Others similarly situated but not of CP's group or age were not required to retire
- ER cannot explain the disparate treatment, or the explanation is pretext
Segregated FacilitiesS1 - CP is a member of a protected group
- CP's group is required by instruction or practice to use separate facilities from members of other groups
- ER cannot explain the segregation, or the explanation is pretext
Segregated Union LocalsS2 - CP is a member of a protected group
- By tradition or practice, union membership in CP's occupation has been segregated along group lines
- CP is a member of such a segregated local or has been denied membership in a local union that does not admit individuals of CP's group
- CP is qualified for membership by occupation or employment
- ER cannot explain the segregation, or the explanation is pretext
SeniorityS3 - CP is a member of a protected group
- CP is entitled to a right or rights by virtue of length of employment with ER
- ER refused to honor or denied CP's exercise of that right
- Others similarly situated but not of CP's group were permitted to exercise their rights
- ER cannot explain the difference, or the explanation is pretext
Sexual HarassmentS4 - CP was subjected to unwelcome physical advances, comments of a sexual nature, or a sexually hostile work environment
- CP objected to the advances, comments, or hostile atmosphere
- When the advances, comments, or atmosphere persisted, CP reported the situation to ER's management
- ER, although aware of the sexual harassment, made no good-faith effort to correct the conditions
SuspensionS5 - CP belongs to a protected group
- CP was suspended
- Others similarly situated but not of CP's group were not suspended
- ER cannot explain the difference, or the explanation is pretext
TenureT1 - CP is a member of a protected group
- CP was eligible for tenure consideration and applied
- CP was denied tenure
- Others similarly situated but not of CP's group were granted tenure
- ER cannot explain the difference, or the explanation is pretext
Terms and Conditions of EmploymentT2 - CP belongs to a protected group
- CP was denied equal terms or conditions of employment
- Others similarly situated but not of CP's group were extended the terms or conditions denied to CP
- ER cannot explain the difference, or the explanation is pretext
Testing — Disparate TreatmentT3 - CP belongs to a protected group
- CP participated in a testing process
- CP failed or scored poorly because the test was administered in a biased or unequal manner
- Others not of CP's group scored higher by benefiting from the unequal or biased test administration
- ER cannot explain the differences in treatment, or the explanation is pretext
Testing — Adverse ImpactT3, AI - CP belongs to a protected group
- CP participated in an employment-related testing process
- CP failed or scored poorly
- Statistical analysis of final scores shows an adverse impact on CP's group
- ER cannot establish that the test is valid under the Uniform Guidelines for Employee Selection
TrainingT4 - CP is a member of a protected group
- CP was qualified for and applied for, or sought admittance to, a training course or program
- Others similarly situated but not of CP's group were admitted to training
- ER cannot explain the difference, or the explanation is pretext
Union RepresentationU1 - CP belongs to a protected group
- CP is a member or was otherwise entitled to representation
- CP sought the union's assistance in a grievance or dispute
- The union did not represent CP in a diligent fashion
- Others similarly situated but not of CP's group have been or are being represented diligently
- The union cannot explain the difference, or the explanation is pretext
WagesW1 - CP belongs to a protected group
- CP was paid less than others similarly situated but not of CP's group
- The positions involved required substantially equal skill, effort, and responsibility
- ER cannot explain the difference in treatment, or the explanation is pretext
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