By-the-Book Workplace Investigations
Investigation Infrastructure
The From Good to Great toolkit
Everything from the session, in one place — the tools, the templates, and the references your team uses from first intake through closure.
Per Scholas People Success team · Workshop August 2026 · Standard: The policy is the law
Start here
This portal holds your complete toolkit. Work from the tools on a live matter, lean on the references when you decide, and adapt the document templates to your letterhead. Your certificate is posted after the session.
The day
- 9:00Welcome & framing
- 9:20Characterize the matter
- 10:05The C.L.E.A.R. life cycle
- 10:35Decision: policy structure
- 11:05Capture & route: the age case
- 1:00Go formal: the five-step spine
- 1:35The capstone: a new matter
- 2:55Delivery & reports
- 3:35Your recommendation & what's next
The toolkit
Working tools
The tools you reach for on a live matter — from first intake through routing.
Decision Tree
The two gates and the three pathways, on one page.
Open in new tabHTMLIntake & Triage Checklist
Capture, conflict check, due diligence, triage — print and fill.
Open in new tabDOCXDue Diligence Inquiry Template
Test whether the facts hold before you formalize. One per matter.
Download .docxDOCXInterview Guide & Summary
How to run the interview, and the form that becomes the record.
Download .docxHTMLInvestigation Plan — one-page
The salient plan on one tool, for the training exercise.
Open in new tabSession Slide Deck
The full From Good to Great deck — posted after the training.
Uploaded after the sessionWorkbook & references
Learn & reference
Your workbook and the reference materials behind every decision.
Participant Workbook
Your working companion for the session — notes, exercises, and prompts.
Open in new tabHTMLElements of Proof — Workplace EEO
The elements for every EEO claim type. Use with counsel.
Open in new tabHTMLProtected-Class Reference Sheet
Federal, state, local, and internal tiers at a glance.
Open in new tabDocument templates
Case-file documents
The letters, memos, and reports that make the file defensible. Adapt each to your letterhead and voice.
Investigation Plan — full template
The complete fill-per-matter plan, start to finish.
Download .docxDOCXNotice of Investigation — Respondent
Opens the matter with the respondent.
Download .docxDOCXNotice of Investigation — Complainant
Confirms the process to the complainant.
Download .docxDOCXNotice of Dismissal
Closes a matter that does not proceed.
Download .docxDOCXInformal Resolution Memo
Documents an informal outcome.
Download .docxDOCXInternal Investigation Report
The complete internal record. Always required.
Download .docxDOCXPreliminary Investigation Report
Model 1: the preliminary, before the comment period.
Download .docxDOCXFinal Investigation Report
Model 1: the final, after comments.
Download .docxDOCXFindings Letter
Model 2: a single findings letter.
Download .docxYour recommendation
Take it forward
What you bring to legal, the CEO, the president, and the COO.
Certificates
Certificate of completion
Posted after the session — each participant's certificate will appear here once the workshop is complete.